The location is very nice. People are friendly and the service at the restaurant is amazing. Everything is kept neat and tidy and even though we are locked down for the weekend we could still enjoy some of the amenities. The golf course is fantastic. Recommend this place very highly.
This hotel is no longer what it used to be. I can compare because I visit this hotel 3 times per year and my last visit was so disappointed! we enter to the room looks nice but smells like not been used in a while, so all my family was with allergies during the night. We stay 2 nights and not toilet paper, soap or either shampoo. we ask for more and they provided. Beds can be better. Attention at the beach club is very nice. they said that was not necessary to do a reservation because they have enough rooms available, it was true but... at the check out, they charge more of agreed on the phone, so is better to have your written reservation to confirm your tariff. :-(
only problem you gotta walk two buildings to go eat,beach is not that close but they provide shuttle to beach area
If you are looking for a place that is quiet and relaxing, this definitely fulfills both. Facility and pool are clean. Staff is friendly, a few know some English. Food prices are reasonable for a resort. Drink prices are decent. Short commute by facility bus to beach which has a bar, restaurant, and pool. Very quiet and exclusive. El Valle is about a 30 min drive away if you are interested in hiking and zip lining. I would not recommend this place though if you are a person who requires many activities, no much else to choose from besides golf and tennis. Oh there is a spa on site too.
Place very nice and cozy. Personnel very helpful and pleasant. Rooms...small issues, it is to dark, only light 3 lamps, if you go with senior persons very difficult for them to move around the room. Shower had a plumbing problems and also dark. a large mirror is need. Handicap facilities are not available to get to the rooms only in hotel entrance.
